NEC SV8100 Applications
NEC MyCalls Call Management Software
Lost calls means lost business: -
- Are you losing too many calls?
- Are customers complaining because they cannot get through?
- Are your staff spending too much time on personal calls?
- Is a certain department not taking or making enough calls?
- Do you want to improve the productivity of your business?
- Do you want to monitor the costs of calls?
- Do you want to be able to produce telephone bills?
If answers to any of these questions are 'YES' then you need NEC MyCalls software.
Please download the NEC MyCalls brochure below for more information.
**MyCalls basic comes as a FREE bundled application for the first 12 months with every NEC system**
nec univerge sv8100 desktop suite
Have complete control through your PC: -
The SV8100 Desktop Suite allows you to integrate your PC with your phone system & database which has proven to increase the efficiency of your staff by giving them complete control of their phone through their desktop PC or laptop.
All the features you have with your deskphone appear on screen & can be activated through the click of a button.
This is an ideal solution for any home workers you may have who don't have the space for a PC & system phone. They can simply connect a headset to their PC or laptop of which then becomes a system phone as well as a PC so they can have access to all the system fetures as if they were in the office.
Here are just some of the features & key benefits you get with the SV8100 Desktop Suite: -
- Answer, dial, conference, transfer & hold a call via the click of a button
- Screen pop your customers details on screen when they call
- See whether your colleagues are busy or available on screen
- Keep a log of all your calls & call them back with the click of a button
- Instant messaging & file sharing
- Setup conference calls
- Check your voicemails & make calls whilst out on the road
- Plus many more
Please feel free to download the official NEC SV8100 Desktop Suite below for much more information.

